
The professional courtesy that nobody practices anymore.
Jen was sitting in a financial planning class when a joke about wills landed somewhere deeper than anyone expected. What followed was a reflection on every conversation we keep pushing to “a better time” — and what it costs us when we let a document speak for what we never said while we were alive.
A personal reflection on what happens inside even the most capable leaders when intent is misread, effort feels erased, and misunderstanding threatens belonging.
In the middle of a hard conversation, my whole nervous system went into protection mode. Instead of shutting down, reacting, or manipulating, I made a different choice, one that changed everything about how I show up in relationships.